Before placing an order, if you have any queries relating to these terms and conditions, please contact our Customer Services team.
Ordering from burton.co.uk couldn't be easier:
Are you a new customer? Simply follow the steps below:
Are you a returning customer? Here's a brief reminder on how to shop the Burton website:
Placing an order to be delivered to Euro-currency countries
We’ve recently launched a new site for our European customers which ships to Andorra, Austria, Belgium, Estonia, Finland, Germany, Greece, HoSee, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Spain and Switzerland. Therefore, if you still wish for your order to be delivered outside of the UK then you will need to place your order in our new Euro-currency site. If you would like to change site, then please click on the 'Shipping To' link within the header above.
Delivery from our EU Site
All orders that need to be delivered to the EU can now only be processed through using our new EU site – orders from our UK site will no longer offer delivery to Andorra, Austria, Belgium, Estonia, Finland, Germany, Greece, HoSee, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Montenegro, Netherlands, Portugal, San Marino, Slovakia, Spain and Switzerland.
If you are an existing registered customer with burton.co.uk, you can still log-in to our new Euro-currency site using your existing username and password. Unfortunately, you will only be able to access information about your previous orders placed on the UK site from the 'My Account' section of the UK site.
Returning an order
If you are a customer using European currency and you're looking to organise a return from a recent order on our UK site, please log-in to the UK site and click on Request a Return from 'My Account'.
Click here to see our FAQs.
We offer two delivery options for customers in the United Kingdom: (1) Standard Delivery and (2) Nominated Day Delivery. Charges apply to both options. For further information, including the costs and estimated delivery times, please see "What are your delivery options" in the Delivery section of our FAQs.
Please note that we do not deliver to the Channel Islands and BFPO addresses.
Alternatively, you can collect your items from one of our stores in the UK (excluding stores in department stores and excluding our stores in Northern Ireland). For further details, please see the Collect From Store section of our FAQs. If you choose this option, we will keep your order in store for ten calendar days after it has arrived. If the order is not collected within the 10 days, we will assume it is unwanted, cancel the order and issue a refund to your original payment method. If you have any questions concerning delivery of your order, please contact our Customer Services Team.
UK Standard Delivery
We aim to deliver all mainland UK standard orders in up to 4 working days. However, sometimes during sale periods or other busy periods, deliveries may take longer. If you have not received your delivery within 7 working days, please contact our Customer Services department.
Standard deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive. We aim to deliver standard orders in up to 4 working days to Northern Ireland and 5-8 working days to the Highlands and Islands and AB postcodes. During busy periods, please allow up to 7 working days for delivery to Northern Ireland and 10 working days for delivery to the Highlands and Islands. Our couriers typically deliver Monday to Friday, 8am - 7pm. Please note Saturday and Sunday are not classed as working days for standard deliveries. Saturday delivery is available on our nominated day delivery service.
If you’re not in when our couriers first try to deliver and they cannot find a safe place to leave your parcel, they will leave a card and then attempt to deliver it two more times on the next working days. Please follow the instructions on the card left by the courier to arrange redelivery of your order. If you would like to specify a safe place or a particular neighbour for your parcel to be left with, you can add these instructions in the space provided on the checkout page. Please allow 7 working days before querying your order.
Nominated Day Delivery
If you have placed an order for nominated day delivery this will be delivered by our partner courier company Yodel.
We aim to deliver all main land UK nominated day orders on the day you specify. Next working day delivery is available for orders placed before 9pm Monday - Friday, or before 5pm on Sunday (BST).
Deliveries to Northern Ireland, the Highlands and Islands and AB postcodes will take longer to arrive and will not arrive on your nominated day. Deliveries to these areas will arrive within seven working days after the date nominated at the checkout. If you decide to have your parcel delivered to an alternative address, we may be able to change it provided the new address is within the same local area as the original address, although this service is not guaranteed.
If you are not in when the courier initially tries to deliver your parcel and they cannot find a safe location to leave the package, they will leave a card explaining that there was an unsuccessful attempt to deliver the parcel. The courier will leave a mobile phone number on the card so that you can arrange another delivery attempt, or arrange to collect your parcel from your local Yodel depot. To use this option, contact Yodel via its online tracking system or automated call system. Details of both can be found on Yodel’s website http://www.yodel.co.uk/. You are required to give Yodel at least 24 hours advance warning if using this facility, so that your parcel can be readied for collection. Opening times of your local Yodel service centre can be found on the delivery card that the courier will leave after an unsuccessful delivery attempt.
Please note that for security reasons, you will need to present two forms of identification when collecting your parcel, one of each of the following:
1. Photographic (e.g. passport, driving licence)
2. Utility bill or similar, including name and address.
In 1903, Montague Burton was only 18 years old when he borrowed $100 from a relative to open the Cross-Tailoring Company in Chesterfield. "Good clothes develop a man's self-respect," was one of Burton's insights. He was dedicated to providing high quality made-to-measure suits at a reasonable price, revolutionizing the industry with his promise of "A five guinea suit for 55 shillings.
Find more info on t shirt printing here.
At the start of World War I, production changed from suits to uniforms which clothed nearly a quarter of the armed forces. By 1929 Burton had four hundred shops, factories, and mills when the company went public.
Montague Burton was knighted in 1931 for his efforts in "furthering industrial relations and international peace." He was appointed Justice of the Peace, a post he held for many years.
His ambition was not only to clothe the nation and to raise the bar on the quality of life for his employees, but also to co-operate and collaborate with those working for the advancement of culture and education worldwide. The House of Burton played a major role in creating the United Nations Association.
In 1934, the Princess Royal Mary visited the Burton factory in Leeds where she met throngs of cheering factory girls and complimented Sir Montague on his magnificent achievement in creating a pioneering welfare system for the workers.
On the eve of World War II, The House of Burton again turned to the production of uniforms for the troops. After the war, Burton produced a suit for war veterans nicknamed "The Full Monty".
In 1952 Sir Montague passed away. At the time of his death the company was the largest multiple tailor in the world.
In 1966 the Burton legacy lived on, suiting the England World Cup winners.
In 1967 Arcadia became the new corporate title for the House of Burton.
In 1999 Burton became the F.A. Official Supplier for the England squad providing suits for Euro 2000 and the World Cup 2002 teams.
In 2002 Philip Green acquired the Arcadia Group and became the first sole owner since Sir Montague Burton himself.
The Burton Service
The quality of our service to you is of the most highest importance to us. From the knowledge of our in-store assistants, to the purchase you make, we make sure your shopping experience is easy and comfortable.
Complementing our in-store service we offer the following online:
• Size guide
• Delivery Details
• Store Locator
Plus once you've placed your order you can track your delivery status by using the tracking number provided in your dispatch email.